{"id":9855,"date":"2022-11-28T06:10:00","date_gmt":"2022-11-27T22:10:00","guid":{"rendered":"https:\/\/www.franchise.com.hk\/igt-solutions-%e7%82%ba-tokopedia-care-%e5%8b%87%e5%a5%aa%e9%87%91%e7%8d%8e\/9855"},"modified":"2022-11-28T06:10:00","modified_gmt":"2022-11-27T22:10:00","slug":"igt-solutions-%e7%82%ba-tokopedia-care-%e5%8b%87%e5%a5%aa%e9%87%91%e7%8d%8e","status":"publish","type":"post","link":"https:\/\/www.franchise.com.hk\/zh-hans\/igt-solutions-%e7%82%ba-tokopedia-care-%e5%8b%87%e5%a5%aa%e9%87%91%e7%8d%8e\/9855","title":{"rendered":"IGT Solutions \u70ba Tokopedia Care \u52c7\u596a\u91d1\u734e"},"content":{"rendered":"<p>IGT \u5728\u300c\u7b2c 17 \u5c46\u4e9e\u592a\u5e74\u5ea6\u5168\u7403\u6700\u4f73\u8868\u73fe\u8005\u734e\u300d\u8a55\u9078\u4e2d\u559c\u7372\u4e09\u9805\u51a0\u8ecd\u53ca\u4e00\u9805\u4e9e\u8ecd<\/p>\n<p><span class=\"legendSpanClass\">\u5370\u5c3c\u96c5\u52a0\u9054<\/span><span class=\"legendSpanClass\">2022\u5e7411\u670828\u65e5<\/span> \/\u7f8e\u901a\u793e\/ &#8212; IGT Solutions (IGT) \u5728\u8fd1\u671f\u7531\u5168\u7403\u6700\u5927\u7684\u806f\u7d61\u4e2d\u5fc3\u5354\u6703 ContactCenterWorld \u8209\u8fa6\u7684\u300c\u7b2c 17 \u5c46\u4e9e\u592a\u5e74\u5ea6\u5168\u7403\u6700\u4f73\u8868\u73fe\u8005\u734e\u300d(17th Annual Global Top Ranking Performers Awards APAC) \u8bc4\u9009\u4e2d\u8363\u81ba\u591a\u9805\u5927\u734e\u3002 \u4f5c\u70ba Tokopedia \u516c\u53f8\u300cTokopedia Care\u300d\u9805\u76ee\u7684\u5ba2\u6236\u9ad4\u9a57\u5408\u4f5c\u5925\u4f34\uff0cIGT \u56e0\u5176\u5275\u65b0\u6027\u7684\u6578\u78bc\u5ba2\u6237\u9ad4\u9a57\u89e3\u6c7a\u65b9\u6848\u800c\u7372\u5f97\u6700\u9ad8\u69ae\u8b7d\u3002\u00a0<\/p>\n<p><a href=\"https:\/\/mma.prnasia.com\/media2\/1951097\/IGT_Solutions_Tokopedia_Care.jpg?p=medium600\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>\u6bcf\u5e74\uff0c\u4f86\u81ea 80 \u591a\u500b\u570b\u5bb6\uff0f\u5730\u5340\u7684 2,000 \u591a\u4f4d\u5ba2\u6236\u9ad4\u9a57\u5c08\u5bb6\u90fd\u6703\u7af6\u9010 50 \u591a\u9805\u500b\u4eba\u3001\u5718\u968a\u53ca\u516c\u53f8\u734e\u9805\u985e\u5225\uff0c\u53ea\u70ba\u6709\u6a5f\u6703\u8d0f\u5f97\u4eab\u8ca0\u76db\u540d\u7684 ContactCenterWorld \u5168\u7403\u5927\u734e\u3002IGT \u5c07\u5176\u52dd\u5229\u6b78\u529f\u65bc\u9075\u5faa Tokopedia \u7684\u300c\u6d88\u8cbb\u8005\u81f3\u4e0a\u4e26\u5be6\u65bd FIRST\uff08\u53cb\u5584\u3001\u7a4d\u6975\u3001\u7c21\u6f54\u3001\u53ef\u4fe1\uff09\u300d\u4e4b\u6307\u5c0e\u539f\u5247\u3002\u6191\u85c9\u5c07\u4eba\u985e\u667a\u80fd\u8207\u6578\u78bc\u6280\u8853\u878d\u5408\uff0cIGT \u900f\u904e\u96fb\u90f5\u3001\u793e\u4ea4\u5a92\u9ad4\u53ca\u804a\u5929\u7b49\u4e0d\u540c\u4e92\u52d5\u6e20\u9053\uff0c\u70ba Tokopedia Care \u63d0\u4f9b\u5353\u8d8a\u7684\u6578\u78bc\u5ba2\u6236\u9ad4\u9a57\u670d\u52d9\u3002\u00a0<\/p>\n<p>IGT \u5728\u63d0\u4f9b\u65b0\u4e00\u4ee3\u7121\u7e2b\u5168\u6e20\u9053\u5ba2\u6237\u9ad4\u9a57\u65b9\u9762\u64c1\u6709\u4e8c\u5341\u9918\u5e74\u6210\u529f\u7d93\u9a57\uff0c\u582a\u7a31\u5168\u7403\u9802\u7d1a\u65c5\u904a\u53ca\u79d1\u6280\u516c\u53f8\u7684\u9996\u9078\u5408\u4f5c\u5925\u4f34\u3002\u8a72\u516c\u53f8\u5728 ContactCenterWorld 2022 \u5e74\u5ea6\u8a55\u9078\u4e2d\u4e00\u9cf4\u9a5a\u4eba\uff0c\u69ae\u81ba\u4ee5\u4e0b\u5168\u7403\u5927\u734e\uff1a<\/p>\n<p>\u91d1\u724c\uff1a\u00a0<\/p>\n<p>\u500b\u4eba\u734e\u00a0&#8211; \u6700\u4f73\u5ba2\u6236\u670d\u52d9\u7d93\u7406\uff08\u50c5\u9650\u5916\u5224\uff09   \u5718\u968a\u734e\u00a0&#8211; \u6700\u4f73\u5ba2\u6236\u7ba1\u7406\u5718\u968a   \u5718\u968a\u734e\u00a0&#8211; \u6700\u4f73\u5ba2\u6236\u670d\u52d9\u5718\u968a  <\/p>\n<p>\u4e9e\u8ecd\u734e\u724c\uff1a<\/p>\n<p>\u500b\u4eba\u734e\u00a0&#8211; \u6700\u4f73\u806f\u7d61\u4e2d\u5fc3\u57f9\u8a13\u5e2b  <\/p>\n<p>IGT Solutions \u884c\u653f\u7e3d\u88c1 <span class=\"xn-person\">Vipul Doshi<\/span> \u8868\u793a\uff1a\u300c\u9019\u4e9b\u734e\u9805\u8b49\u660e\u4e86 IGT \u8207\u00a0Tokopedia \u4e4b\u9593\u7684\u7262\u56fa\u95dc\u4fc2\u3002\u5169\u9593\u7d44\u7e54\u7686\u6191\u85c9\u4eba\u985e\u667a\u80fd\u53ca\u6578\u78bc\u6280\u8853\uff0c\u596e\u529b\u5be6\u73fe\u589e\u5f37\u4e26\u6539\u5584\u5ba2\u6237\u9ad4\u9a57\u4e4b\u5171\u540c\u9858\u666f\u3002\u300d<\/p>\n<p>Tokopedia \u92b7\u552e\u71df\u904b\u53ca\u7522\u54c1\u9ad8\u7d1a\u526f\u7e3d\u88c1 Rudy A. Dalimunthe \u8868\u793a\uff1a\u300c\u6211\u5011\u79c9\u6301\u540d\u70ba\u300e3DNA\u300f\u7684\u4e09\u5927\u6838\u5fc3\u50f9\u503c\u89c0\uff0c\u5176\u4e2d\u9996\u8981\u7684\u4fbf\u662f\u300e\u6d88\u8cbb\u8005\u81f3\u4e0a\u300f(Focus on Consumer)\u3002\u5176\u4e2d\u4e00\u7a2e\u65b9\u5f0f\u662f\u900f\u904e Tokopedia Care \u63d0\u4f9b\u5168\u5929\u5019\u670d\u52d9\uff0c\u4ee5\u5e6b\u52a9\u89e3\u6c7a\u6d88\u8cbb\u8005\u7684\u554f\u984c\u548c\u64d4\u6182\uff0c\u5c07\u6d88\u8cbb\u8005\u8996\u4f5c\u6211\u5011\u6700\u91cd\u8981\u7684\u5408\u4f5c\u5925\u4f34\u4e4b\u4e00\u3002\u56e0\u6b64\uff0c\u9019\u4e9b\u734e\u9805\u5f70\u986f Tokopedia Care \u8207\u00a0IGT Solutions \u70ba\u5728\u5370\u5c3c\u63d0\u4f9b\u6700\u4f73\u5ba2\u6237\u670d\u52d9\u800c\u958b\u5c55\u5f37\u5927\u5354\u4f5c\u3002\u6211\u5011\u9084\u5e0c\u671b\u9019\u4e9b\u734e\u9805\u53ef\u4ee5\u63a8\u52d5 Tokopedia \u548c\u00a0IGT \u4e4b\u9593\u7684\u5408\u4f5c\u8207\u5275\u65b0\uff0c\u5f9e\u800c\u5c07 Tokopedia Care \u767c\u5c55\u6210\u70ba\u5370\u5c3c\u5ba2\u6237\u670d\u52d9\u7684\u652f\u67f1\u3002\u300d<\/p>\n<p>\u95dc\u65bc\u00a0IGT Solutions<\/p>\n<p>IGT Solutions \u662f\u4e00\u5bb6\u65b0\u4e16\u4ee3\u5ba2\u6237\u9ad4\u9a57\u516c\u53f8\uff0c\u65e8\u5728\u70ba\u5168\u7403\u54c1\u724c\u8b00\u5283\u4e26\u63d0\u4f9b\u8b8a\u9769\u6027\u9ad4\u9a57\u3002\u5b83\u900f\u904e\u5275\u65b0\u6027\u6578\u78bc\u6280\u8853\u53ca\u6578\u78bc\u8207\u4eba\u985e\u667a\u80fd\u878d\u5408\u4f86\u5be6\u73fe\u9019\u4e00\u76ee\u6a19\u3002IGT \u662f\u65c5\u904a\u696d\u53ca\u9ad8\u589e\u9577\u79d1\u6280\u884c\u696d\u7ba1\u7406\u7aef\u5230\u7aef\u5ba2\u6236\u9ad4\u9a57\u7684\u9996\u9078\u5408\u4f5c\u5925\u4f34\u3002IGT \u6210\u7acb\u65bc\u00a01998 \u5e74\uff0c\u64c1\u6709\u8d85\u904e 85 \u5bb6\u5168\u7403\u5927\u578b\u5ba2\u6237\uff0c\u8d85\u904e 25,000 \u540d\u5ba2\u6236\u9ad4\u9a57\u5c08\u5bb6\u5750\u93ae 30 \u9593\u5168\u7403\u4ea4\u4ed8\u4e2d\u5fc3\u70ba\u5176\u5ba2\u6237\u6d41\u7a0b\u63d0\u4f9b\u5468\u5230\u670d\u52d9\u3002IGT \u7684\u670d\u52d9\u6db5\u84cb\u61c9\u7528\u7a0b\u5f0f\u958b\u767c\u8207\u7dad\u8b77\u3001\u61c9\u7528\u6e2c\u8a66\u8207\u6027\u80fd\u5206\u6790\u3001\u4f01\u696d DevOps\u3001\u6d41\u52d5\u7b56\u7565\u8207\u8aee\u8a62\u3001\u6a5f\u68b0\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316 (RPA) \u8207\u5206\u6790\uff0c\u4e26\u63d0\u4f9b\u5168\u9762\u7684\u696d\u52d9\u6d41\u7a0b\u7ba1\u7406 (BPM) \u652f\u63f4\u3002<a href=\"http:\/\/www.igtsolutions.com\/\" target=\"_blank\" rel=\"noopener\">www.igtsolutions.com<\/a><\/p>\n<p>\u95dc\u65bc\u00a0Tokopedia<\/p>\n<p>Tokopedia \u662f\u4e00\u9593\u4ee5\u5be6\u73fe\u6578\u78bc\u7d93\u6fdf\u5e73\u7b49\u70ba\u5df1\u4efb\u7684\u5370\u5c3c\u79d1\u6280\u516c\u53f8\u3002Tokopedia \u7684\u9858\u666f\u662f\u5efa\u7acb\u4e00\u500b\u8d85\u7d1a\u751f\u614b\u7cfb\u7d71\uff0c\u8b93\u4efb\u4f55\u4eba\u90fd\u53ef\u4ee5\u5728\u90a3\u88e1\u8d77\u6b65\u4e26\u6eff\u8db3\u4e00\u5207\u6240\u9700\u3002\u5982\u4eca\uff0cTokopedia \u900f\u904e\u5e02\u5834\u8207\u6578\u78bc\u7522\u54c1\u3001\u91d1\u878d\u79d1\u6280\u8207\u652f\u4ed8\u3001\u7269\u6d41\u8207\u8a02\u55ae\u5c65\u884c\u53ca Tokopedia Partners\uff08Tokopedia \u5408\u4f5c\u5925\u4f34\uff09\uff0c\u70ba\u6578\u767e\u842c\u8ce3\u5bb6\u53ca\u7528\u6236\u63d0\u4f9b\u652f\u63f4\u3002Tokopedia \u662f\u00a0GoTo \u96c6\u5718\u7684\u5b50\u516c\u53f8\u3002\u8a72\u96c6\u5718\u662f\u5370\u5c3c\u6700\u5927\u7684\u6578\u78bc\u751f\u614b\u7cfb\u7d71\uff0c\u65d7\u4e0b\u516c\u53f8\u5305\u62ec Gojek\u3001Tokopedia \u53ca GoTo Financial\u3002<a href=\"http:\/\/www.tokopedia.com\/\" target=\"_blank\" rel=\"noopener\">www.tokopedia.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>IGT \u5728\u300c\u7b2c 17 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aria-label=\"\u66f4\u591a IGT Solutions \u70ba Tokopedia Care \u52c7\u596a\u91d1\u734e\">\u4e86\u89e3\u8a73\u60c5<\/a><\/p>\n","protected":false},"author":0,"featured_media":9856,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_generate-full-width-content":"","spay_email":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IGT Solutions \u70ba Tokopedia Care \u52c7\u596a\u91d1\u734e - \u9999\u6e2f\u7279\u8a31\u7d93\u71df<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.franchise.com.hk\/zh-hans\/igt-solutions-%e7%82%ba-tokopedia-care-%e5%8b%87%e5%a5%aa%e9%87%91%e7%8d%8e\/9855\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IGT Solutions \u70ba Tokopedia Care \u52c7\u596a\u91d1\u734e - \u9999\u6e2f\u7279\u8a31\u7d93\u71df\" \/>\n<meta property=\"og:description\" content=\"IGT \u5728\u300c\u7b2c 17 \u5c46\u4e9e\u592a\u5e74\u5ea6\u5168\u7403\u6700\u4f73\u8868\u73fe\u8005\u734e\u300d\u8a55\u9078\u4e2d\u559c\u7372\u4e09\u9805\u51a0\u8ecd\u53ca\u4e00\u9805\u4e9e\u8ecd \u5370\u5c3c\u96c5\u52a0\u90542022\u5e7411\u670828\u65e5 \/\u7f8e\u901a\u793e\/ &#8212; IGT Solutions (IGT) \u5728\u8fd1\u671f\u7531\u5168\u7403\u6700\u5927\u7684\u806f\u7d61\u4e2d\u5fc3\u5354\u6703 ContactCenterWorld \u8209\u8fa6\u7684\u300c\u7b2c 17 \u5c46\u4e9e\u592a\u5e74\u5ea6\u5168\u7403\u6700\u4f73\u8868\u73fe\u8005\u734e\u300d(17th Annual Global Top Ranking Performers Awards APAC) \u8bc4\u9009\u4e2d\u8363\u81ba\u591a\u9805\u5927\u734e\u3002 \u4f5c\u70ba Tokopedia \u516c\u53f8\u300cTokopedia Care\u300d\u9805\u76ee\u7684 ... \u4e86\u89e3\u8a73\u60c5\" \/>\n<meta property=\"og:url\" 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